Answers to some common questions
Can I bring someone with me?
You are most welcome to attend sessions accompanied by someone close to you, if this would be helpful. We understand the value and importance of the support offered by family members or people close to you. We understand that it can be challenging supporting someone dealing with trauma symptoms and we would always be happy to meet with them as part of a collaborative approach to assessment and treatment should you wish.
We also accommodate suitably trained support dogs - please contact us to discuss this further.
Can I specify the gender of the person I see?
You may have a preference regarding the gender of the member of our team that you see. Please do let us know if you have a preference and we will do our best to accommodate your wishes.
What if I can’t attend or do not attend an appointment?
You can expect us to work hard with you to provide a professional service that is designed around your individual needs, and as an active treatment service, we will also have expectations of you. We expect that you will be committed to attending the appointments we arrange together. If there is a good reason why you have to cancel an appointment, please cancel as soon as you can and book your next appointment with the service - this will be your responsibility.
If you fail to attend without letting us know, we will try and make contact with you at the time of the missed appointment. If we are unable to contact you, we will then write to you asking that you contact the service within one week to make another appointment. If we do not hear from you, we will generally assume that you no longer wish to be seen, and your case will be closed.
