Support for you: psychological

Counselling and psychological support

Your health and wellbeing is really important to us at LSCft – both your physical health and mental health.


We have worked hard to make sure you can access a full range of mental health support 24 hours a day.

The services can help you deal with personal and professional problems that may be affecting your home or work life or both.

Some services, including Health Assured and the Resilience Hub, can also help support your families.

Please note, if you feel your situation is urgent, contact your GP, go straight to A&E or ring 999.

Employee Assistance Programme - Health Assured

If you feel you need psychological support/counselling, please first ring Health Assured on: 0800 028 0199.

The confidential helpline is available 24 hours a day and there is usually little or no wait for appointments.

Through the helpline, you can access:

  • Ad-hoc emotional support

  • Formal counselling – either face-to-face or telephone sessions

  • Online video counselling and CBT

Doctors in Distress

A charity dedicated to protecting mental health and stopping suicide in health workers through confidential facilitated support groups.

Committed to influencing NHS culture change to encourage health workers to open up and talk about the emotional impact of their work to prevent the worsening of mental health in the profession before burnout. The charity runs webinars, workshops and programmes specifically for medical students and those in leadership. The peer-to-peer approach used is a proven and effective reflective practice.

Cavell Nurses’ Trust

Helps nurses, midwives and healthcare assistants, both working and retired, when they’re suffering personal or financial hardship. This is often due to illness, disability, older age, domestic abuse and the impact of rising living costs.

The charity relies on fundraisers, donors, members and sponsors to ensure nurses in need have somewhere to turn. Take part today and make a difference.

For help and advice call 01527 595 999.

British Medical Association

The BMA offers free and confidential 24/7 counselling and peer support services open to all doctors and medical students regardless of BMA membership on 0330 123 1245. The counselling service is also available to partners and dependents aged 16 to 24 in full-time education. The services are confidential and free of charge.

Following a triage, you can access in-the-moment support or be referred for a structured course of up to six sessions with a counsellor. If you have already spoken to a counsellor, you can request to speak to that person again.

Structured courses of counselling are available by telephone or video call. It is usually a telephone-based service, including video calls and face-to-face counselling, in addition to existing services.

The Resilience Hub

If you are struggling with mental health issues as a direct result of the Covid-19 pandemic, there is a dedicated team at the Lancashire and South Cumbria Resilience Hub who can help.

Since its launch at the start of the Covid-19 pandemic, the Resilience Hub has helped people get back to doing the things they love most.

Including those who have worked on the frontline of the pandemic, those who struggled with the shift to working from home and the changing demands of their jobs and sadly, those who have lost loved ones.

The team has also supported people who haven’t felt quite like their usual selves right to those who have been really struggling to get by day-to-day.

You can also fill in a quick self-assessment form on the Resilience Hub website.

Once you’ve filled in the self assessment, if you feel you need extra support, you can refer yourself to the Resilience Hub by calling: 01772 520228 or emailing lschub@lscft.nhs.uk